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FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are

most frequently being asked:

SHIPPING 

How do we ship?

Most items are shipped First Class Mail or Priority Mail via USPS. We do not ship internationally at this time.

 

How long does shipping take? 

3-5 Business days from the date of order.

 

Will I be charged for taxes?

If you live in GA you will be taxed 7%.

RETURNS

What is your return policy? 

Please contact Ross's Rookies before sending back your product.  14 day return policy but item must be in same brand new condition as when it left our warehouse.

 

REFUNDS

Refunds are issued through PayPal; however, original shipping will not be refunded unless there is a flaw or the item was not as described.

PAYMENT 

What forms of payments do you accept? 

PayPal and VISA/MC through PayPal. 

 

STILL HAVE QUESTIONS? 

Please contact us

shipping
returnes
payment & warranty
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